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May. 1st, 2011

klanaide

On Hiatus

Some of you might know already, but I haven't heard back from tikim3 for almost a month now. I have tried to contact her but had a very little success. I apologize on her behalf.

If you still have an unresolved problem with Lief, I am still going to try my best to resolve it; however, there is very little I can do until she contacts me.

For the time being, you will not be able to purchase Lief's products from here or tikim3. If you are still looking for one, I suggest you try egl_comm_sales.

Thank you.

Feb. 9th, 2011

klanaide

Sacred Night Return and Exchange

I realized it may take very long to solve all the problems at the current rate; so here is a suggestion that may speed up the process.

Please let me know, by commenting here, if you wouldn't mind sending, receiving, or exchanging your orders directly with another customer.

Please note that you are agreeing to below conditions:

1. You can only use trackable shipping method. Extra shipping cost incurred will be reimbursed by me (copy or scan of the recipt has to be provided); please make sure to keep all your receipt.

2. All your correspondances have to go through me. tikim3 and I will NOT be responsible for the transaction happened among customers without my knowledge. If you would like to sell or trade your dress or skirt, please take it to the EGL sales comm instead.

3. Your clothes should be in the same condition as received. It's alright if you have just tried it on, but we can't refund or exchange if you have worn it.

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Feb. 3rd, 2011

klanaide

Lief Order Resolution Centre

I was finally able to reach tikim3!

If you have problems with your current order; please let me know by submitting the below form.
Note that tikim3 is very busy and she'll not be able to resolve everyone's problem right away. I will send her urgent requests first; please check back this page for future updates.

Important Update 0209: http://community.livejournal.com/lief_lj/4944.html


LJ username:
Contact e-mail:
Reservation or Sales Link: Please link your original reservation/order comment thread.
Problem criteria (pick one or more):
1. Payment sent; but package did not show up.
2. Reservation or sales form submitted; waiting to be invoiced.
3. Payment sent; package arrived. Wrong item, faulty item, or sizing problems.
4. Other

Description of the problem(s):


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Dec. 30th, 2010

klanaide

[Sacred Night] Reservation - Closed

Reservation DetailsCollapse )

klanaide

Sacred Night Series



Catalogue PhotosCollapse )

Dec. 28th, 2010

klanaide

Sacred Night - sample photos and sizing information



Sacred Night Series SpecsCollapse )

Dec. 23rd, 2010

klanaide

Preview: Sacred Night

Introducing Lief's Fourth Series: Sacred NightCollapse )

klanaide

Regimental Stripes Series Reservation and Marcella Coat Shipping Notice

Dear Reservation Customers,

Lief's Royal Ornament Regimental Stripes Series and Mew's Marcella coats have been picked up from the factory; we'll try to ship all the first reservation orders by December 27, Monday, and rest by the end of the week.

Thank you and happy holidays!

Dec. 1st, 2010

klanaide

[Mew] Marcella Coat



Lief's sister brand Mew is releasing this lovely winter coat!
You can get 10% discount if you have reserved Lief's Royal Ornament Regimental Stripes.

For reservation information, please visit: http://community.livejournal.com/egl_comm_sales/13097853.html#cutid1

Nov. 22nd, 2010

klanaide

[Royal Ornament Regimental Stripes] Reservation for L sizes

Reservation Information for size LCollapse )

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